Services

Live Chat

Chat with visitors on your website and quickly turn the visits into leads with Premium Live Chat Software by Shoreline Media. Our chat software is built into our reporting platform and dashboard. Chats are counted as conversions and reported in weekly and monthly reports that our team sends out.

All-in-one
website chat

As you are aware, Shoreline endeavors to build your online presence by attracting visitors to your site. A multi-faceted aim, we achieve our goal by creating a strong visual layout and designing a robust call-to-action campaign. We develop a unique SEO structure for each client, optimizing organic traffic to deliver high-quality clicks. Of course, clicks mean little unless they convert, and our powerful CTA and live chat software serve to engage potential customers from the second they hit your site. Developed by our own in-house team of techs, each and every aspect of your website will look and feel natural, and ensure only the highest-quality experience for users. Our custom dashboard will track everything in real time, from conversions and lead generation to calls, reviews, and in-depth analytics. Because we value your input and respect the time and effort you put into your company, we provide you with access to the very same dashboard, allowing you not just to share your thoughts but to observe the evolution of your business for yourself. After all, we’re not just working for you: we’re working with you.

Track all incoming communications back to campaigns and leverage Live Chat features to engage leads quickly. There are probably customers visiting your site right now. You can discover new opportunities by approaching customers directly as they are either browsing the site or shopping the site.

The Objective

Incorporate a powerful Live Chat solution, that will allow you to Optimize the customer experience on your site while converting leads who may not complete a form or call after browsing your website.

Respond Faster / More Leads

Incorporating a Live Chat feature on your site is going to give you real-time conversations with your visitors. They visit the site, open a chat and the conversation starts. If you do not respond to an email quick enough that potential client or customer is now talking to your competitors.

Form Submissions

Depending on what industry you are in some visitors will NOT complete a form on your website. They may pick up the phone and call but chances are they want to find what they are looking for NOW. Live Chat will allow you to interact and start a conversation the second that visitor hits your site.

Sales Tool

There are a number of ways to collect visitor information when they visit your website but is the information enough? When a user completes a pre-chat survey at the very least they enter their name and their email address.

Help

Help those who need it. Get in touch with people on your website and point them in the right direction. Doing this will help the visitor find exactly what they are looking for. Without a solid set of call-to-action areas on your website you are losing customers during a service search, product search or even at checkout. Help convert these visitors using Live Chat.

On-Page Content Analysis

Our dedicated SEO teams analyze every page on your website for optimal performance. When necessary, we create or update content to ensure that the page ranks as highly as possible. We may suggest additional features, elements or updates to the layout of a particular page to better turn visitors into leads.

Keyword and Key Phrase Management

First we will research all keywords for your specific industry with the latest and greatest tools. From there, we optimize and focus on keywords that best describe the content of your pages along with Keyphrases that you want your site to rank for.

Optimized Business Listings

Shoreline manages your business listings to ensure that your business information, map listing, profile images, logos and categories are properly aligned to drive traffic and accurately represent your business. Our client platforms also track the calls, leads and visits to your listings.

Local SEO That Drives Leads

We focus on data-driven keywords to drive relevant traffic to your business or businesses. Local SEO services are designed to improve local search ranking for potential customers in your area. Our reputation management services help you maintain a positive image across the most popular platforms.

National / Regional SEO Services

Our dedicated search engine optimization services are proven to deliver results on both a national and local level. Choose a package that is suitable for your budget to get started,

Tracking and Reporting

Our enhanced customer portal allows you access to data and insights into your audience’s growth and ROI. Our detailed reporting tools track every form submission, phone call and lead that comes in from your web presence giving you the insights to improve your business and get a leg up on your competitors.

Let's Get Started

Your business began with your vision, and that’s precisely what we aim to foster. Even before crafting a comprehensive plan, we engage in a one-on-one consultation with each of our clients to gain insight into their current status and envisioned destination. We assess your online footprint and craft a tailored project framework for your company, rooted in your strengths and aspirations. Armed with our own design checklist and marketing methodology, we begin our research with your objectives at the forefront of our efforts.

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